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This complaint was placed by The player after 3 weeks of looking forward to his payment. The good motive given was that the gambling house was changing the management. Later we’d no answer from the casino or from the player’s section. We are struggling to decide what was the nice purpose of it or if the player got paid. Payment declined- no interaction from the casino, unprofessional program.

He had some unpaid requests pending on his profile, that have already been approved. He complained that he had to wait weeks as well as months for his withdrawals. The gambling house replied to his complaint and well informed him about his next incoming payment.

  • You need to use to play slot machines free of charge in demo mode.
  • The player complained about very long withdrawal process.
  • The internet casino claimed that she was compensated her winning back 2012 and didn’t provide any further information about this case.
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  • The player stated that his withdrawal had been approved by the end of November 2016 and was basically promised to get the winning before Christmas.

About a month later, the player came back since they were still missing the final payment of $2,500 that has been never processed or confirmed. The casino didn’t react to the player’s reopening of the complaint at all. We believe it had been delayed and the ball player received all of the money just. The player ‘SORGU33’ received a $50 free chip via e mail as a birthday gift idea from the Casino.

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This player’s inconvenience started due to her name change after getting married. The casino claimed the player had threatened to accomplish chargebacks on her deposits, that was why her account was shut. We think this is usually a valid reason for a merchant account closure. The casino offered to refund the player’s deposits, however, it took too long. We have no information whether the deposits have been refunded or not. Player’s winnings were blocked because of multiple account accusation kings chance casino.

Because Of That, The Payment Was Delayed

Later they informed the player that the money he had received was not meant for him. He played blackjack before finishing the wagering requirements. Following a month of waiting even though he was ensured multiple occasions he would receive his winnings This arrived. Accused of breaching terms without any evidence however the player was told to hold back for his deposit refund.

The player’s winnings have been cancelled after using a bonus. The player played with an additional benefit and hit a jackpot of R8300. Moment When she logged into her accounts the next, her winnings were cancelled. She was informed it was because she used the benefit cash to win the jackpot and therefore violated the bonus terms and conditions.

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This gaming destination won’t leave your without adventurous games, huge rewards, and excellent customer help. Chance Kings Casino has a lot more than 500 titles in its series, which might be enough to help keep you entertained for a while. You shall find a decent combination of classic slot machine games and progressive gaming options. We don’t provide a full list of software vendors because it’s constantly changing.

Premières Impressions Sur Kings Chance

The player wanted to get his €30 worth of a deposit back. The casino responded to the complaint also it remained unresolved never. The ball player won some amount from a no deposit bonus and they were only able to withdraw no more than £150. Later on, they were asked to deposit yet another £30 and to send more records to be verified. There is no further update on whether the player received the money or not.

Account Linked To Ex

The player was updating complaint thread but stopped just after the ball player received first two payments daily. Long withdrawal process where in fact the player has been waiting for the payment for over a few months. His account was terminated, the issue got resolved. The player complained in regards to a payment request that has been approved almost 4 months ago but still wasn’t being transferred.

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In the final end, the casino said that they had never received the deposit essential for a valid play from the ball player. The player showed a evidence that the deposit had been deducted from his bank-account. Players’ winnings were void due to the country restriction plus they wanted a refund on the deposit of €30. The player used a bonus to participate in and requested a withdrawal but the casino voided their winnings due to country restriction.

Extremely Long Withdrawal Process

The player possessed 2 pending withdrawals, both in the number of $500. The player just received an email saying his request have been declined, no reason given. Following a successful verification process player was still struggling to get his winning. No confirmation from the player of receiving a delayed payment , we have been not sure if it was paid or not therefore.

The Casino Paid The Player Three Out Of Your 4 Payouts And Claimed It Was The Ball Player Who Had Canceled It

The player tried to create to the casino support many times but no reply has been obtained by him. Over a month The player had 2 pending withdrawals and had been waiting. Unable to get any facts regarding these payments. Many requests have been declined in this time period in March 2017, the player constantly got disconnected while trying to contact the live support. Delayed payment of winnings from a no deposit bonus. Delayed payout without an explanation from the casino.

Extremely Delayed Verification And Withdrawal Processing

The player asked to obtain self-excluded from the casino and they did acknowledge their demand via email. But about two weeks from then on, they were in a position to make 3 more deposits and lose additional money. No given facts or excuse from the gambling house, month the player had been waiting for several. Delayed payment, even worse as the player was not able to get any response from the casino.

The Casino Accused The Player Of Having Duplicate Accounts No Evidence Was Given From The Casino’s Side

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Long Withdrawal Process, Still No Update From The Modern Casino After One Month

The casino decided to return player’s deposits but it would take some time prior to the player would receive all of them. The player experienced difficulties with the payout because of having only 1 payment method being an option for the withdrawal.

The ball player requested a withdrawal and delivered his documents for verification. Four months later, he still didn’t get any response and he was still looking forward to a cashout. Player had been waiting for the payment for months, things started to move following a complaint was made by him.

If this verification check will still be unsuccessful, you can do nothing but send the necessary documents by post. Otherwise, you won’t manage to cash out your winnings. We don’t believe Kings Chance is among the ideal online casinos for Australian players but it isn’t among the worst either. The online casino does not allow player-to-player transfer of funds. Kings Chance Casino mentions every week promotions, free spins promotions, and loyalty and VIP applications on its homepage, but provides no links to these.

The casino support informed her she needed to create a new request and send paperwork for verification again. The player’s 1st and 2nd withdrawal technique were declined by the lender and because of that, the payment was delayed. After few weeks third , complaint, casino informed the ball player that he won’t be receiving money via bank cable or check because his bank refused both. The casino accommodated the ball player with money gram payment approach with five payments, which only two out of these were received.

Month Later The Player Was Still Certainly Not Paid One

We didn’t receive any reaction from the casino regarding the issue consequently were forced to near the complaint as ‘unresolved’. A problematic payout of the large amount requested for withdrawal. The ball player won $30,000 which started to being paid in transaction installments and charged a digesting fee of $40. The ball player submitted a complaint and the casino promised to continue paying the regular $2,500 payments every month and charge nothing. We believed that both sides found a remedy and the situation was resolved. Another case of lengthy withdrawal processing extremely.